Technology makes use of Voice over Internet Protocol (VoIP) to run business. If you are an entrepreneur, you must be searching for business phone systems. Startups need good collaboration tools in a unified platform at an affordable rate to attract customers. VoIP technology is a savior when it comes to Customer Relationship Management (CRM) integration, collaboration features, AI, and virtual receptionists. Here is all you need to know about business phone systems for startups.

Why do you need business phone systems for startups?
As an emerging startup, you may ponder if receiving customer calls from websites is sufficient. You need a business phone system for the following reasons:

• To track call durations and wait times
• Auto attendant feature
• Use multiple devices to make/receive calls, like desktop, cordless, or mobile

Top five business phone systems for startups

Nextiva
Nextiva bags the first place as a business phone system for startups because it uses a single virtual PBX phone system to connect VOIP business phones with AI, apps, and automation tools. It also integrates office desk phones and mobile devices. It is a cloud-based business phone system that allows you to make phone calls through your mobile data plan. The starting price is at $32 per user/month.

Pros

• 24/7 customer support
• Unlimited calling facility within the country
• Good for business analytics
• Provides business and toll-free phone number free of cost

Cons

• The base plan has fewer software integrations
• Conferencing calls and videos need an upgrade to a professional plan
• Long setup time

RingCentral
If you are a large company ready to opt for higher-tier plans, RingCentral is a good fit for enterprise calling features. It allows you to make/receive traditional calls through mobile apps without an internet connection and supports integration with countless third-party apps like Microsoft and Google. The pricing starts at $19.99 per user for one month.

Pros

• Works on all mobile devices, phones, and computer systems
• Works through mobile data and Wi-Fi
• No limitation on teleconference calls

Cons

• High price compared to its competitors

Grasshopper
You can handle communications with Grasshopper at an affordable rate. It is a cloud-based service with calling features like extensions and call transfers. It stands out from other business phone systems for startups in terms of pricing. The starting price is around $24 per month.

Pros

• Virtual phone
• Basic business phone features with desktop and mobile apps
• Custom greeting feature
• Auto-generated text messages

Cons

• No integration with third-party software
• No recorded greeting feature

Ooma
It is one of the easy-to-use business phone systems for startups with a simple dashboard. Ooma has many calling and communication features and provides 24/7 support without long contracts. Pricing starts at about $19.95 per user per month.

Pros

• Affordable for small business owners
• Enterprise plans offer UCaaS (Unified communications as a service) solutions
• You can use it with your Analog phones
• 24/7 customer support
• Encrypted calls

Cons

• Charges for toll-free calls

Vonage
It provides a unified solution to deliver business phone, paperless fax, SMS, video conferencing, and messaging solutions. Additionally, you can use Vonage’s API to customize communication systems. Their prices start from $19.99 per line/month.

Pros

• Extensive Team integration
• Reliable service

Cons

• Limited customer support in peak hours

Depending on the size of your business, affordability, and customer support, select one of the top business phone systems for startups from the list above to seamlessly engage your customers.